Your outsourced technology department.
Urban AI Labs is The AI Business Growth Company. We help entrepreneurs and growing businesses launch, automate, market, and scale their companies from one intelligent platform. One company, one login, one platform, one strategy, one support team. Powered by UrbanOS.
Most growing businesses do not have a technology problem. They have a vendor problem. The website is with one company, the CRM with another, email somewhere else, the automation is owned by nobody, and three people share the analytics login. When something breaks, every vendor points at a different one. Nobody is accountable for the whole thing.
Urban AI Labs takes the whole thing. We build the website, run the hosting, own the CRM, wire the automation, connect the analytics, and pick up the phone when it breaks. You get one company, one login, one platform, one strategy, and one support team.
We are not a web agency and we are not an AI agency. Everybody says AI and everybody says automation, so neither is a reason to hire anyone. What we sell is a technology department you do not have to hire, priced like a subscription and reported like a P&L.
We do not sell software we would not run our own companies on.
Urban AI Labs operating principle
Kevin Knight, Founder and Chief AI Strategist.
An operator first. More than twenty years in business, including sixteen years in financial services from 2000 to 2016. Based in Dallas Fort Worth, Texas.
- Founder and Chief AI Strategist, Urban AI Labs, 2026 to present
- Founder and CEO, Urban Events Global, 2011 to present
- Founder, Black Travel Tube, 2018 to present
- Adjunct Instructor, AI and Social Media Marketing, Dallas College, 2025 to present
- Vice President, Associate Vice President and National Wholesaler in financial services, 2000 to 2016, at Bank of America, AIG, Pacific Life and private investment firms
- Urban Events Global won the USA TODAY 10Best Readers' Choice award for Best Adventure Travel Company in 2020, and placed in the national top ten in each of the three years after that
What we actually run for clients today.
These are live systems running in real businesses right now, not slideware.
Seven paying clients
Seven active client accounts across real estate, hospitality, wellness, nonprofit housing and franchise consulting, each one live and paying today.
Sites we build and keep running
Six live WordPress sites plus an analytics application, on a server we run ourselves, with nightly off-site backups.
A 41% open rate
A newsletter we built and sent for a real estate client reached 495 people and was opened 203 times.
An AI concierge in production
A conversational home-buying assistant, live on a client's site today. It qualifies visitors and writes a graded lead plus the full transcript into the agent's CRM.
A 24/7 SMS engine
An SMS lead-qualification engine for a real estate client runs end to end today, qualifying buyers and sellers and booking them onto the calendar.
Fair housing built in, not bolted on
The concierge safety layer blocks non-compliant output instead of warning about it. Scoring re-filters its own inputs, so a name, a ZIP, a neighborhood or a school district cannot move a score. Two leads that differ only by name always score the same, so bias cannot creep in.
UrbanOS is the platform underneath: the dashboards, automations, and AI that run your business, all built, tested, and operated by us as one application instead of a pile of disconnected tools.
We monitor every automated job around the clock, so when something stops running, we catch it before you feel it.
You are plugging into a flywheel.
Black Travel Tube builds the audience. Urban Events Global turns it into relationships. Urban AI Labs turns those relationships into systems. We market our own companies with the same stack we sell you, which is why we know what it costs to run.
Urban Events Global reaches tens of thousands across Instagram and its Facebook communities. Black Travel Tube adds thousands more across its group, page, Instagram and X.
The Urban Events Global CRM holds tens of thousands of opted-in, emailable contacts, people who gave us an email and never opted out, an audience we own rather than rent.
Hire the department, not another vendor.
Start with a free assessment or a strategy session.