You are running service. Nobody is running the website.
Chefs, venues, and hosts get judged on how they look and how fast they answer. We design the site, host it on our own servers, keep it online, and make sure the inquiry that lands on Saturday night is not still sitting there on Monday.
Prep, load in, service, turn the property, repeat.
Hospitality does not pause for admin. You are sourcing, prepping, loading in, running service, or turning a property before the next guest. Meanwhile the inquiry form fills up and nobody reads it until Tuesday, the menu on the site is a year old, the new photos never got posted, and the person who built the website two vendors ago has stopped replying to email.
We take the technology off your plate and put it in one place. The site, the domain, the hosting, and the CRM. The line that answers and books. The bookkeeping cleanup and the month of posts queued for your approval. One company, one login, one monthly bill, one support team that answers.
Outcomes, not experiments.
A site we keep online
Designed, hosted, and maintained on infrastructure we run ourselves, from $75 a month. You email us. You do not file a ticket with a platform.
Inquiries answered fast
A 24/7 line that answers, asks the qualifying questions, and books, so a Saturday night inquiry is not a Monday problem.
The admin, done overnight
Bookkeeping cleanup and a monthly profit and loss. A month of social posts drafted in your voice and held for your approval.
Backups you can prove
Nightly, off site, and actually restored and checked, not just listed in a dashboard. Losing a booking site in season is not survivable.
We do not learn hospitality on your account.
We do not publish client names on this site. Everything below runs on live systems we operate.
- Live sites we designed, host, and maintain today include hospitality brands and independent hosts.
- Six live WordPress sites plus an analytics application run on infrastructure we operate ourselves. Hosting, DNS, and email authentication are included, not resold.
- 9 of 9 backups verified fully restorable, actually restored and checked rather than just listed in a dashboard.
- The server verifies its own recovery every day and emails the result. It does not depend on anyone's laptop being open.
- The automation behind your site is monitored, so a silent failure gets noticed instead of found weeks later. We report real coverage, not a rounded-up number.
Kevin Knight founded Urban Events Global in 2011 and Black Travel Tube in 2018, and still runs both. Urban Events Global won the USA TODAY 10Best Readers' Choice award for Best Adventure Travel Company in 2020, and its CRM holds 123,631 contacts, of which 61,537 are emailable today. The systems we sell you are the ones we run our own travel and events business on.
Let's get the technology off your plate.
Start with a free assessment or a strategy session. A plan either way.