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Terms

Terms of Service

Last updated July 2026.

Agreement

By using the Urban AI Labs website or the UrbanOS platform, you agree to these terms. If you are using them for a business, you agree on its behalf.

The service

We provide software and managed AI services described on this site and in your order or proposal. Specific deliverables, pricing, and timelines are set out in your agreement with us.

Your account

You are responsible for your login, for the accuracy of the information you provide, and for activity in your organization's workspace. Keep your credentials secure.

Acceptable use

Use the service lawfully. Do not attempt to breach security, access another organization's data, or use the platform to harm others.

Billing

Fees, subscriptions, and any financing are described in your agreement and handled through Stripe and, where applicable, Partial.ly. Details are provided before anything is charged.

Intellectual property

We retain ownership of our platform and software. You own your business data and the deliverables you have paid for, per your agreement.

Disclaimers & liability

The service is provided on a commercially reasonable basis. To the extent permitted by law, our liability is limited to the fees you paid in the prior three months.

Termination & law

Either party may end the service per the agreement. These terms are governed by the laws of the State of Texas.

Questions? Email kevin@urbanailabs.com.